Wouessi Inc. aims to enhance its business operations by integrating advanced analytics, automation, and CRM systems. The project seeks to optimize workflows across Sales, Marketing, Operations, and HR departments, addressing inefficiencies and establishing a robust foundation for data-driven decision-making. Learners will collaborate with stakeholders to conduct a needs analysis, implement business intelligence tools, and customize CRM systems. The goal is to improve productivity, streamline processes, and facilitate seamless tool adoption. This project offers a practical opportunity to apply classroom knowledge to real-world challenges, focusing on software solutions that impact multiple departments within the company.

The project will deliver a comprehensive analysis of departmental needs, along with recommendations for tool functionalities. Learners will create and implement analytics dashboards and CRM workflows tailored to Wouessi's requirements. Additionally, they will develop training materials and conduct sessions to onboard employees effectively. A final report will evaluate tool performance, adoption rates, and provide suggestions for future enhancements, ensuring long-term efficiency and scalability.